PAYMENT:
Earn some money?
Write Indie Blox or some reviews for our items and we will charge you with Indiecent. You can lower the price of your order easily!
Indiecent as bonus-points!
Collect Indiecent and get discount. For every order and special work you'll get points. Use it at the check-out!
take 5 - pay 4
All items in with this sign are in stock and can be shipped straight away. And the best: if you collect 5 of them you only pay 4! list all 5for4 items
Fast answers to general questions!
Additional order or changings
If you have forgotten an item in your order you can send an extra order for it. We put always all your order in on shippment to save postage and your costs.
In some cases we also work with part shippments. In Germany these shippments are post-free. But to foreign countries we have to charge the shipping costs for each shippment.
The shippment is gone or lost!
Normaly all letters are not insured but only the registered packages. In every case we try to send you substitute items.
Returns?
Normaly we do not accept returns. In some cases we can make a exception. Please contact us by email or phone.
When does the order finally come?
Normaly we can send your order within 14 days. In some cases the release dates are canceled or an item is out of stock and temporary not available. We try our best to send your order as soon as possible. If you think we are to slow, please send an email and we will send you some informations about your order and the approximate delivery time.
CD-Case was damaged!
Every CD or record will be packed very carefully - we ourselves are collectors! If you have received an damaged CD-Case we can send you new a new case with your next order for free. Just tell us what you need: normal jewel-case, slim-case or double-case.
Further questions and problems
For questions regarding our produkts or any other problem please send an email. Normaly we will send an answer within 24 hours. Faster will be the telephone only.